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Privacy Policy

PRIVACY POLICY

Last updated: 14 april 2026

1. DATA CONTROLLER

The controller of personal data collected through the Website is:

  • Velorum
  • Trade name: Velorum
  • Tax ID: B-75937706
  • Registered address: Passatge de Llívia 39 – P.1 PTA.2, 08041 Barcelona, Spain
  • Email: info@velorumlabs.ai
  • Domain: https://www.velorumlabs.ai/ 

 

2. PERSONAL DATA

Personal data means any information that identifies or makes identifiable a natural person.

Personal data voluntarily provided through the forms or contact channels made available on the Website, including requests for information or a demo, may be collected. 

Visiting the Website does not entail any obligation to provide personal data. However, if provided, such data will be processed lawfully and in accordance with the principles and rights set out in Regulation (EU) 2016/679 of 27 April 2016 (GDPR), and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD). 

3. PURPOSE, LEGAL BASIS AND RETENTION PERIOD OF PROCESSING

3.1. Handling requests, queries and demo requests

Personal data provided through the contact forms or other channels made available on the Website will be processed for the purpose of attending to, processing, and managing the requests, queries, enquiries, or demo requests submitted.

La base jurídica del tratamiento será el consentimiento prestado al remitir la solicitud y aceptar la presente Privacy Policy. 

Data will be retained for the time necessary to adequately address the request submitted and, thereafter, for the applicable legal retention and limitation periods.

3.2. Browsing analysis and improvement of the Website

Data derived from browsing the Website, including data obtained through cookies or similar technologies, may be processed for the purpose of analysing the use of the Website, improving the browsing experience, and optimising the content and services offered. 

The legal basis for processing will be consent, where required by applicable regulations.

Data will be retained for the time necessary to fulfil such purpose or until consent is withdrawn, without prejudice to any applicable legal periods.

3.3. Profiling

Where the express consent of the data subject has been obtained, data relating to browsing habits, interests, or preferences may be processed for the purpose of creating profiles and personalising information, content, services, or offers that may be of interest. 

The legal basis for processing will be the consent given.

Data will be retained until such consent is withdrawn and, where applicable, for the applicable legal retention and limitation periods.

3.4. Sending informational or commercial communications

Where expressly authorised, data may be processed for the purpose of sending communications relating to activities, services, content, news, products, or demonstrations of Velorum, by electronic or conventional means. 

The legal basis for processing will be the consent given.

Data will be retained until such consent is withdrawn and, where applicable, for the applicable legal periods.

4. DATA SHARING AND INTERNATIONAL TRANSFERS

Personal data will not be shared with third parties, except as required by law or when necessary for the provision of services related to the Website’s activity by providers acting as data processors, with the appropriate legal and contractual safeguards.

Certain technology providers may be located outside the European Economic Area or involve international access to data. In such cases, processing will be carried out with the adequate guarantees required by applicable regulations. 

5. UPDATING PERSONAL DATA

It is guaranteed that the personal data provided is accurate, truthful, and up to date.

In order to keep the information correctly updated, any modification of personal data that may occur must be communicated.

Velorum will not be responsible for the inaccuracy of personal data where this results from a failure to update or communicate by the person who provided it. 

6. THIRD-PARTY DATA

Where personal data of third parties is provided, it is guaranteed that such data has been lawfully obtained, that the affected parties have been previously informed, and that, where required, their consent for disclosure has been obtained. 

It is likewise guaranteed that the data provided is accurate, truthful, and up to date, relieving Velorum of any liability arising from non-compliance with these obligations.

7. RIGHTS OF DATA SUBJECTS

The following rights may be exercised, under the terms provided by applicable regulations:

  • Right of access: to obtain confirmation as to whether or not personal data is being processed and, if so, to access such data.

  • Right of rectification: to request the rectification of inaccurate or incomplete data.

  • Right of erasure: to request the erasure of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.

  • Right to object: to object to the processing of data in certain circumstances.

  • Right to restriction of processing: to request the restriction of processing in the cases provided for by law.

  • Right to data portability: to receive data in a structured, commonly used and machine-readable format and to transmit it to another controller where technically possible.

  • Right to withdraw consent: to withdraw consent given at any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal.

  • Right not to be subject to automated decisions: not to be subject to a decision based solely on automated processing of data, including profiling, where legally applicable. (id., p. 5)

To exercise these rights, you may contact:

  • Velorum
  • Address: Passatge de Llívia 39 – P.1 PTA.2, 08041 Barcelona, Spain
  • Email: info@velorumlabs.ai (id., p. 5)

 

Likewise, if you consider that the processing of your data does not comply with applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es). 

8. COOKIE PROCESSING

The Website uses cookies and similar technologies that may involve the processing of personal data as described in this Privacy Policy and in the Cookies Policy.

For detailed information about the cookies used, their purposes, legal basis, configuration, and the way to reject or withdraw consent, it is recommended to consult the Cookies Policy of the Website. 

1. DATA CONTROLLER

The company responsible for processing your data under this Privacy Policy is:

  • Domain Name: https://www.velorumlabs.ai/
  • Trade Name: Velorum
  • Corporate Name: Velorum (“Velorum”)
  • Tax ID (NIF): B-75937706
  • Registered Address: Passatge de Llívia 39 – P.1 PTA.2, 08041 Barcelona, Spain
  • Email: info@velorumlabs.ai
  • Company Registry: Registered in Barcelona, TOMO/I.R.U.S. 1000444254052, FOLIO 1, SHEET B 630401, ENTRY 1

We recognize the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws. This Privacy Policy aims to regulate all aspects related to the processing of data from users who browse or provide their personal information through the various forms on this website.

2. PERSONAL DATA

Personal data is any information that identifies or makes you identifiable. Through the website, in the designated fields, we collect the personal data that users voluntarily provide, such as name, surname, email address, phone number, postal address, city, etc.

Visiting this website does not imply that you must provide any personal data. However, if you choose to provide it, such data will be lawfully processed in compliance with the principles and rights established in Regulation (EU) 2016/679 (GDPR) and Spanish Law 3/2018 (LOPDGDD).

3. PURPOSE, DURATION AND LEGAL BASIS FOR DATA PROCESSING

  • Contact and Resource Download Forms: To process and manage your request, query, or petition made through the website. Data will be kept for the time necessary to fulfill your request and for the minimum legal period of 3 years. The legal basis for processing is your consent, given by accepting this Privacy Policy before submitting the form.
  • Improving User Experience: To enhance your experience while browsing our website. Data will be kept while consent is not withdrawn and for the minimum legal period of 3 years. The legal basis for this processing is your consent through cookie acceptance.
  • Profiling: To analyze your visits, interests, and preferences in order to offer products or services that may interest you. Data will be kept while consent is not withdrawn and for a minimum of 3 years.
  • Social Media Management and Communications: To manage our social media accounts and send you updates about our activities and products. Data will be kept while consent is not withdrawn and for a minimum of 3 years.

4. DISCLOSURE OR TRANSFER OF PERSONAL DATA AND INTERNATIONAL TRANSFERS

Your data will not be shared with third parties unless there is a legal obligation or unless third parties act as data processors on behalf of Velorum. No international data transfers are currently carried out. If at any time such transfers are required, you will be informed in advance to obtain your consent.

5. UPDATING PERSONAL DATA

To ensure we have accurate and up-to-date information, please inform us of any changes to your personal data. Otherwise, we cannot be held responsible for any inaccuracies. You guarantee that the data provided is truthful, up to date, and corresponds to your actual situation.

6. THIRD-PARTY DATA

If you provide third-party personal data to Velorum for any purpose, you guarantee that such data was lawfully obtained, that the affected individuals were informed beforehand, and that you have obtained their consent for disclosure. You also guarantee that the data is accurate and truthful.

7. RIGHTS OF DATA SUBJECTS

You have the right to access your data and obtain confirmation of its processing, as well as to receive a copy of your personal data being processed. You have the right to update and request rectification of inaccurate data, or to request deletion when the data is no longer necessary.

You may request restriction of processing or object to it, withdraw consent, and exercise your right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing.

You may exercise these rights by contacting us at:

  • Address: Passatge de Llívia 39 – P.1 PTA.2, 08041 Barcelona, Spain
  • Email: info@velorumlabs.ai

If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency: www.aepd.es

8. USE OF COOKIES

A cookie is a small file that is downloaded and stored on your device when accessing a website. Cookies allow the site to store and retrieve information about your browsing habits, preferences, or device.

You may block or delete cookies by selecting the appropriate settings in your browser. For more information, please read our Cookies Policy.